C-Tech Innovation has been ISO (re-)certified!
Reputation is very important to us at C-Tech Innovation and this is why we like to set ourselves high standards. One of these standards is our ISO 9001:2015 Certification.
In our industry it is important that we constantly strive for improvement and demonstrate our professionalism and compliance to quality management.
The ISO 9001:2015 is an internationally recognised quality management standard, certifying that we continually monitor and manage quality across the business and also helping us to identify areas for improvement.
One of our aims at C-Tech Innovation is to enhance customer satisfaction through the effective application of the ISO 9001 system. We want our customers to know they can trust us and have confidence in our ability in being consistent in conforming to applicable statutory and regulatory requirements.
Since our Management buyout two years ago, we have been working hard to ensure internal compliance is being met through our streamlined processes and increased efficiency across the board. We have been implementing an updated management system with improvements to processes, focusing particularly on project management in providing more detail and documented correspondence with our customers.
Our latest ISO audit was in August 2020 and we are making excellence a habit here at C-Tech Innovation, we are pleased with the outcome and proud of the improvements we have made. We look forward to developing ourselves further over the next year and making sure we are doing the right things for our customers.